Frequently Asked Questions

Everything you need to know about shopping with Capri Island.

What is the typical shipping timeframe for my order?

Standard shipping usually takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on the destination and local customs processing.

What is your return policy for fashion items?

We offer a 30-day return policy on all unworn items with original tags attached. Please note that for hygiene reasons, swimwear and earrings are final sale unless defective.

How do I ensure I am ordering the correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for advice.

Which payment methods do you accept?

Capri Island accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or linen, and we partner exclusively with fair-trade certified factories.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.